Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Every single social and global issue of our day is a business opportunity in disguise.

The paradox of the prophet: his very success is his failure. The prophet whose time has come no longer shocks; he entertains.

Rank does not confer privilege or give power. It imposes responsibility.

Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.