Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Teaching 23-year-olds in an MBA programme strikes me as largely a waste of time. They lack the background of experience. You can teach them skills - accounting and what have you - but you can't teach them management.

Time is the scarcest resource and unless it is managed nothing else can be managed.

The one to distrust is the person who never makes a mistake, never commits a blunder, never fails in what he tries to do. Either he is a phony, or he stays with the safe, the tried and the trivial.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

There are just two questions to ask to attain success in business: First, "What business am I in?" Second, "How's business?"

Nobody in the world is as good at making decisions as the Japanese.