Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.

The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

For new technology to replace old, it has to have at least ten times the benefit.

The 1st question the effective decision-maker asks is: 'Is this a generic situation or an exception?'

In all recorded history there has not been one economist who has had to worry about where the next meal would come from.

Do not believe that it is very much of an advance to do the unnecessary three times as fast.