They wrongly believe that good intentions move mountains. Bulldozers move mountains. But there are exceptions.
Peter DruckerThe only things that evolve by themselves in an organization are disorder, friction and malperformance.
Peter DruckerThe "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.
Peter Drucker