The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.

Nothing else, perhaps, distinguishes effective executives as much as their tender loving care of time.

Plans are only good intentions unless they immediately degenerate into hard work.

Miracles are great, but they're so damn unpredictable.

If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

A business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.

An effective executive builds on strengths - their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.