Innovation opportunities do not come with the tempest but with the rustling of the breeze.

For the first four years, no new enterprise produces profits. Even Mozart didn't start writing music until he was four.

Every time you do something that is important, write down what you expect will happen.

Great wisdom not applied to action and behavior is meaningless data.

What can I contribute that will significantly affect the performance and the results of the institution I serve?

If a business is to be considered a continuous process, instead of a series of disjointed stop-and-go events, then the economic universe in which a business operates-and all the major events within it-must have rhyme, rhythm, or reason.

A business is not defined by its name, statutes, or articles of incorporation. It is defined by the business mission. Only a clear definition of the mission and purpose of the organization makes possible clear and realistic business objectives.