Efficiency is doing better what is already being done.

Information is the manager's main tool, indeed the manager's capital, and it is he who must decide what information he needs and how to use it.

The organization is, above all, social. It is people.

Time is totally perishable and cannot be stored. Yesterday's time is gone forever, and will never come back. Time is always in short supply. There is no substitute for time. Everything requires time.

No other area offers richer opportunities for successful innovation than the unexpected success.

Communism is evil. Its driving forces are the deadly sins of envy and hatred.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.