What we need is an entrepreneurial society in which innovation and entrepreneurship are normal, steady and continuous.

Accept the fact that we have to treat almost anybody as a volunteer.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Important decisions are risky. They should be controversial. Acclamation means that nobody has done the homework.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

Business purpose and business mission are so rarely given adequate thought is perhaps the most important cause of business frustration and failure.

An established company which, in an age demanding innovation, is not able to innovation, is doomed to decline and extinction.