Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
Peter DruckerMost discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.
Peter DruckerThe Welfare State, which begun in Imperial Germany for the truly indigent and disabled, has now become "everybody's entitlement" and an increasing burden on those who produce.
Peter Drucker