The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

The fruit of your work grows on other people's trees

The question that faces the strategic decision maker is not what his organisation should do tomorrow. It is, what do we have to do today to be ready for an uncertain tomorrow?

The essence of management is to make knowledge productive.

The purpose of an organization is to enable ordinary humans beings to do extraordinary things.

A manager's task is to make the strengths of people effective and their weakness irrelevant - and that applies fully as much to the manager's boss as it applies to the manager's subordinates.

Whenever you see a successful business, someone once made a courageous decision.