The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Far too much reorganization goes on all the time. Organizitis is like a spastic colon.

Management must take the lead in making obsolete its own products and services rather than waiting for a competitor to do so.

You must accept that if the computer is a tool, it is the job of tool user to know what to use it for.

Working with people is difficult, but not impossible.