All good strategy eventually degenerates into work.

Above all, innovation is not invention. It is a term of economics rather than of technology.

Culture eats strategy for breakfast.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

Success always obsoletes the very behavior that achieved it.

The greatest challenge to organizations is the balance between continuity and change. You need both. At different times, the balance is slightly more over here, or slightly more over there, but you need both. And balance is basically the greatest task in leadership. Organizations have to have continuity, and yet if there is not enough new challenge, not enough change, they become empty bureaucracies, awfully fast.