We always remember best the irrelevant.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

The greatest challenge to organizations is the balance between continuity and change. You need both. At different times, the balance is slightly more over here, or slightly more over there, but you need both. And balance is basically the greatest task in leadership. Organizations have to have continuity, and yet if there is not enough new challenge, not enough change, they become empty bureaucracies, awfully fast.

Entrepreneurship is neither a science nor an art. It is a practice.

The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.

Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.

Strong people have strong weaknesses.