We always remember best the irrelevant.

One cannot hire a hand; the whole man always comes with it.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

Systematic decision review also shows executives their own weaknesses, particularly the areas in which they are simply incompetent. In these areas, smart executives don't make decisions or take actions. They delegate.

One does not "manage" people. The task is to lead people.

The great mystery isn't that people do things badly but that they occasionally do a few things well. The only thing that is universal is incompetence. Strength is always specific! Nobody ever commented, for example, that the great violinist Jascha Heifetz probably couldn't play the trumpet very well.

Far too much reorganization goes on all the time. Organizitis is like a spastic colon.