Knowledge is being applied to knowledge itself. It is now fast becoming the one factor in production, sidelining both capital and labour.

As to the idea that advertising motivates people, remember the Edsel.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change

There is no perfect strategic decision. One always has to pay a price. One always has to balance conflicting objectives, conflicting opinions, and conflicting priorities. The best strategic decision is only an approximation - and a risk.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Decisions of the kind the executive has to make are not made well by acclamation. They are made well only if based on the clash of conflicting views...The first rule in decision-making is that one does not make a decision unless there is disagreement.

One either meets or one works.