If general perception changes from seeing the glass as 'half-full' to seeing it as 'half empty' there are major innovative opportunities.

Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

(Waste = Loss): The first rule of business is to survive and the guiding principle of business economics is not the maximisation of profit, it is the avoidance of loss

We will have to learn to lead people rather then to contain them.

We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.

A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.