If general perception changes from seeing the glass as 'half-full' to seeing it as 'half empty' there are major innovative opportunities.

I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.

Business exists to supply goods and services to customers and economic surplus to society, rather than to supply jobs to workers and managers or even dividends to shareholders.

The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it.

Do not believe that it is very much of an advance to do the unnecessary three times as fast.

The only real difference between one organization and another is the performance of its people.

Miracles are great, but they're so damn unpredictable.