Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.

No decision has been made unless carrying it out in specific steps has become someone's work assignment and responsibility.

Leadership is defined by results not attributes.

Unless a decision has degenerated into work, it is not a decision; it is at best a good intention.

One cannot hire a hand; the whole man always comes with it.

As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.

Whenever anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission.