To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.

Most of what we call management consists of making it difficult for people to get their work done.

There are only two things in a business that make money - innovation and marketing, everything else is cost.

Business enterprise is an organ of society. There is only one valid definition of business purpose: to create a customer.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

Succession planning often results in the selection of a weaker representation of yourself.

For the first four years, no new enterprise produces profits. Even Mozart didn't start writing music until he was four.