The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.
The relevant question is not simply what shall we do tomorrow, but rather what shall we do today in order to get ready for tomorrow.
The first step toward making the worker achieving is to make work productive.
Making changes to better appeal to customer is INNOVATION.
The customer rarely buys what the business thinks it sells him.
The talk you hear about adapting to change is not only stupid, it's dangerous. The only way you can manage change is to create it.