We've spent the last 30 years focusing on the T in IT, and we'll spend the next 30 years focusing on the I.

An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no "loyalty," he owes no "love" and no "attitudes" - he owes performance and nothing else. .... The task is not to change personality, but to enable a person to achieve and to perform.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change

Strategy is a commodity, execution is an art.

Education gives you neither experience nor wisdom.

We can't make people better by trying to eliminate their weaknesses, but we can help then perform better by building on their strengths.

Mission defines strategy, and strategy defines structure.