Most people think they know what they are good at. They are usually wrong... And yet, a person can perform only from strength.
Peter DruckerUnless the power of the corporation can be organized on an accepted principle of legitimacy, it will be taken over by a Central government
Peter DruckerThe great mystery isn't that people do things badly but that they occasionally do a few things well. The only thing that is universal is incompetence. Strength is always specific! Nobody ever commented, for example, that the great violinist Jascha Heifetz probably couldn't play the trumpet very well.
Peter DruckerThere is no reason to believe that the people who staff the managerial and professional positions in our service institutions are any less qualified, any less competent or honest, or any less hard-working than the men who manage businesses. Conversely, there is no reason to believe that business managers, put in control of service institutions, would do better than the 'bureaucrats'. Indeed, we know that they immediately become bureaucrats themselves.
Peter Drucker