The new always looks so puny-so unpromising-next to the reality of the massive, ongoing business.

The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it.

We know nothing about motivation. All we can do is write books about it.

If the feudal knight was the clearest embodiment of society in the early Middle Ages, and the "bourgeois" under Capitalism, the educated person will represent society in the post-capitalist society in which knowledge has become the central resource.

One does not "manage" people. The task is to lead people.

As soon as you move one step up from the bottom, your effectiveness depends on your ability to reach others through the spoken and written word.

Keep your eye on the task, not on yourself. The task matters, and you are a servant