The enterprise that does not innovate ages and declines. And in a period of rapid change such as the present, the decline will be fast.

No executive has ever suffered because his subordinates were strong and effective.

Meetings are by definition a concession to deficient organization. For one either meets or one works.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Any time I have seen someone accomplishing something magnificent, they have been a monomaniac with a mission. A single-minded individual with a passion.

Look at government programs for the past fifty years. Every single one - except warfare - achieved the exact opposite of its announced goal.

The strength of the computer lies in its being a logic machine. It does precisely what it is programed to do. This makes it fast and precise. It also makes it a total moron; for logic is essentially stupid.