The fruit of your work grows on other people's trees

Marketing is the distinguishing, unique function of the business.

The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

One cannot hire a hand; the whole man always comes with it.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.

Don't solve problems. Pursue opportunities.