A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.
Peter DruckerThe leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.
Peter DruckerThe only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.
Peter DruckerAn institution which is financed by a budget - or which enjoys a monopoly which the customer cannot escape - is rewarded for what it deserves rather than what it earns. It is paid for 'good intentions' and 'programs'. It is paid for not alienating important constituents rather than satisfying any one group. It is misdirected by the way it is being paid into defining performance and results as what will produce the budget rather than as what will produce contribution.
Peter Drucker