Listening is not a skill; it is a discipline.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Vision without execution is delusion. The joy is in the results

A business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.

The job of a professional manager is not to like people. It is not to change people. It is to put their strengths to work.

The 1st question the effective decision-maker asks is: 'Is this a generic situation or an exception?'

Making good decisions is a crucial skill at every level.