Marketing and innovation make money. Everything else is a cost.

It's amazing how many things busy people are doing that never will be missed.

There is one qualification the manager cannot acquire but must bring to the task. It is not genius; it is character.

Institutions mistake good intentions for objectives. They say "health care"; that's an intention, not an objective.

No single piece of macroeconomic advice given by the experts to their government has ever had the results predicted.

Brilliant men are often strikingly ineffectual. They fail to realize that the brilliant insight is not by itself achievement. They never have learned that insights become effectiveness only through hard systematic work.

"Plastic moments" are those periods that overlap when the old has gone but the new has not yet arrived and when the course of history is more open to being shaped and steered than any other time.