Most of what we call management consists of making it difficult for people to get their work done.

Trust is congruence between what you say and what you do.

To make the future demands courage. It demands work. But it also demands faith.

Leaders shouldn?t attach moral significance to their ideas: Do that, and you can?t compromise.

Balance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.

When it rains manna from heaven, some people put up an umbrella. Others reach for a big spoon.

Of those things that would make a difference, which are right for me?