No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

The purpose of an organization is to enable ordinary humans beings to do extraordinary things.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Rank does not confer privilege or give power. It imposes responsibility.

Doing the right thing is more important than doing the thing right.

Managing innovation will increasingly become a challenge to management, and especially to top management, and a touchstone of its competence.

Fascism is the result of the collapse of Europe's spiritual and social order... catastrophes broke through the everyday routine which makes men accept existing forms, institutions and tenets as unalterable natural laws. They suddenly exposed the vacuum behind the facade of society.