No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

Meetings are by definition a concession to deficient organization. For one either meets or one works.

No financial man will ever understand business because financial people think a company makes money. A company makes shoes, and no financial man understands that. They think money is real. Shoes are real.

The only industries that function well are the industries that take responsibility for training. The Japanese, you know, assume that when you first come to work you know absolutely nothing. School isn't preparation for work and never was.

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change

A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.

Leadership is all about getting results.