The only definition of a leader is someone who has followers.

The enterprise, by definition, must be capable of producing more or better than all the resources that comprise it.

A manager is responsible for the application and performance of knowledge.

Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs'.

Far too much reorganization goes on all the time. Organizitis is like a spastic colon.

Miracles are great, but they're so damn unpredictable.

I would hope that American managers-indeed, managers worldwide-continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.