Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money; we also feel we need to work.

Business is society's change agent.

Listening is not a skill; it is a discipline.

The correct assumption is that what individuals have learned by age twenty-one will begin to become obsolete five to ten years later and will have to be replaced-or at least refurbished-by new learning, new skills, new knowledge.

There is one qualification the manager cannot acquire but must bring to the task. It is not genius; it is character.

Profit is not a cause but a result-