Nothing is less productive than to make more efficient what should not be done at all.
Peter Drucker(Waste = Loss): The first rule of business is to survive and the guiding principle of business economics is not the maximisation of profit, it is the avoidance of loss
Peter DruckerBalance Sheets are meaningless. Our accounting systems are still based on the assumption that 80% of costs are manual labor.
Peter DruckerThere are companies that are good at improving what they're already doing. There are companies that are good at extending what they're doing. And finally there are companies that are good at innovation. Every large company has to be able to do all three - improve, extend, and innovate - simultaneously.
Peter Drucker