The large organization has to learn to innovate, or it won't survive.

We can ill afford to have activities conducted as "non-profit," that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.

Ideas are like frog eggs: you've got to lay a thousand to hatch one.

To arrive at the definition of the problem he must begin by finding the 'critical factor'. This is the element (or elements) in the situation that has to be changed before anything else can be changed, moved, acted upon.

Leadership is not rank, privileges, title or money. It is responsibility.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.