Some of the best business and nonprofit CEOs I've worked with over a sixty-five-year consulting career were not stereotypical leaders. They were all over the map in terms of their personalities, attitudes, values, strengths, and weaknesses.

In the next economic downturn there will be an outbreak of bitterness and contempt for the supercorporate chieftains who pay themselves millions. In every major economic downturn in US history the villains have been the heroes during the preceding boom.

Replace your pursuit of success with the pursuit of contribution.

Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.

To improve communications, work not on the utter, but the recipient.

A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.

It is better to pick the wrong priority than none at all.