Small changes can produce big results - but the areas of highest leverage are often the least obvious.

I think the terminology I would use is 'a continuous process of reflection'. I've always thought of only two questions that have mattered to me personally. One is what is really needed in the world and the second is what's really important to me and how these two intersect. It's always been a reflective process - spiraling around these two poles.

I often say that leadership is deeply personal and inherently collective. That's a paradox that effective leaders have to embrace.

Governments, especially democratic ones, are short-term and nationalistic.

Over the long run, superior performance depends on superior learning.

The difference between a healthy group or organization and an unhealthy one lies in its members' awareness and ability to acknowledge their felt needs to conform.

The problems with willpower are many, but they may hardly be noticed by the person focused narrowly on success. First, there is little economy of means; in systems thinking terms, we act without leverage. We attain our goals, but the effort is enormous and we may find ourselves exhausted and wondering if it was worth it when we have succeeded. Ironically, people hooked on willpower may actually look for obstacles to overcome, dragons to slay, and enemies to vanquish--to remind themselves and others of their own prowess.