In great teams, conflict becomes productive. The free flow of conflicting ideas is critical for creative thinking, for discovering new solutions no one individual would have come to on his own.

Perhaps for the first time in history, human-kind has the capacity to create far more information than anyone can absorb; to foster far greater interdependency than anyone can manage, and to accelerate change far faster than anyone's ability to keep pace.

Dividing an elephant in half does not produce two small elephants.

Small changes can produce big results - but the areas of highest leverage are often the least obvious.

If you want real, significant, sustainable change, you need talented, committed local line leaders. If the line manager is not innovating, then innovation is not going to occur.

The faster we go, the slower we need to be.

Through learning we re-create ourselves. Through learning we become able to do something we were never able to do.