Selecting the right person for the right job is the largest part of coaching.
We must define quality as conformance to specifications if we are to manage it.
Slowness to change usually means fear of the new.
You are going to be measured anyway by some means, fair or foul. Usually the one doing the measuring has nothing specific in mind; so he does it by the seat of his pants. Careers are destroyed in this manner.
Being convinced one knows the whole story is the surest way to fail.
Most things don't work like they are supposed to work.