A leader always has one major message, and this weaves into everything he or she does. It remains the primary focus. A leader is to some degree a prophet, a person with a message. Great leader [sic] see things that others don’t. They preach it until others can see it as well. Their message supports the mission. A leader is a preacher, a person who communicates the fire of the mission. Not all preachers are leaders, but all great leaders will be preachers of one sort or another.

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

Whoever buys into the vision God has for the congregation develops an affinity for all that is going on.

Mental strength is extremely important. We must be able to put troublesome people out of our minds. They should not be able to distract our focus. This relates to casting our cares on the Lord (1 Peter 5:7).

Image promises much but produces litte. Integrity, however, never disappoints. For me, integrity means living it myself before leading others to live it.

Goal setting is another integral part of achieving any dream. It is what takes a supernatural vision into the material realm where we can see it being accomplished.

Discipline is the bedrock of character.