You've got to love what you do to really make things happen.
People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?
I think we'll say flat is the new growth in the short term.
It's all about quality of life and finding a happy balance between work and friends and family.
I think I pick more winners than losers.
I could have closed down bits of British Home Stores to make more money but it's not my style. I want to make my money as a retailer, not by putting people out of work.