People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?
I'm in the retail business, not the circus business.
You've got to love what you do to really make things happen.
Whenever I have faced a setback I have dusted myself down and got on with the rest of my life because I believed in myself.
I think we'll say flat is the new growth in the short term.
I am brave, but I take a view. It is an educated view. I am careful. I am not reckless.