You've got to be a believer in what you do.

I'm in the retail business, not the circus business.

I think we'll say flat is the new growth in the short term.

I am brave, but I take a view. It is an educated view. I am careful. I am not reckless.

I don't like department stores. I had a chain of department stores back in 1994 which was Lewis's and Owen Owen, only for a short time, and I found department stores personally difficult.

Whenever I have faced a setback I have dusted myself down and got on with the rest of my life because I believed in myself.

You've got to love what you do to really make things happen.