The most common conception of Capitalism is that it is an economic system consisting of privately owned businesses and large corporations that are run for profit. The profit comes from running the business efficiently and keeping the products and services up to date and competitively priced.

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

It is no longer enough to satisfy your customers. You must delight them.

A great leader is one who surrounds himself with great people who then, collectively, innovate and implement with success. If he tries to do it all by himself, he is an egotist and likely to fail.

Poor firms ignore their competitors; average firms copy their competitors; winning firms lead their competitors.

The internet will create the winnerand bury the laggards.

I admire firms that have achieved a real differentiation from their competitors. Nike is all about mastering sports. Apple is all about creating technologies to make life easier and better. Audi is is all about introducing new technologies to make automobiles safer and better performing.