The most dramatic instances of directed behavior change and "mind control" are not the consequence of exotic forms of influence, such as hypnosis, psychotropic drugs, or "brainwashing," but rather the systematic manipulation of the most mundane aspects of human nature over time in confining settings.
Philip ZimbardoBullies are often people who are shy and can't make friends easily, so, as the theme of the movie 'A Bronx Tale' tells us, it is better to be feared if you can't be loved.
Philip ZimbardoWhat troubles me is the Internet and the electronic technology revolution. Shyness is fueled in part by so many people spending huge amounts of time alone, isolated on e-mail, in chat rooms, which reduces their face-to-face contact with other people.
Philip ZimbardoThe level of shyness has gone up dramatically in the last decade. I think shyness is an index of social pathology rather than a pathology of the individual.
Philip ZimbardoWe want to believe in the essential, unchanging goodness of people, in their power to resist external pressures, in their rational appraisal and then rejection of situational temptations. We invest human nature with God-like qualities, with moral and rational faculties that make us both just and wise. We simplify the complexity of human experience by erecting a seemingly impermeable boundary between Good and Evil.
Philip Zimbardo