The most basic and powerful way to connect to another person is to listen. Just listen.

Big messages come in small packages. All it may take to restore someone's trust in life may be returning a lost earring or a dropped glove.

I spent the first forty years of my life making major interventions into other people's lives, and I have an idea of the limitations of that method. I see a major event as rather like major surgery. It is a moment, but whether people use it, whether people go with it, needs to be seen.

When people are blessed they discover that their lives matter, that there is something in them worthy of blessing.

Everyone alive has suffered. It is the wisdom gained from our wounds and from our own experiences of suffering that makes us able to heal. Becoming expert has turned out to be less important than remembering and trusting the wholeness in myself and everyone else. Expertise cures, but wounded people can best be healed by other wounded people. Only other wounded people can understand what is needed, for the healing of suffering is compassion, not expertise.

Healing may not be so much about getting better, as about letting go of everything that isn’t you - all of the expectations, all of the beliefs - and becoming who you are.

We are all healers of each other. Look at David Spiegel's fascinating study of putting people together in a support group and seeking that some people in it live twice as long as other people who are not in a support group. I asked David what went on in those groups and he said that people just cared about each other. Nothing big, no deep psychological stuff-people just cared about each other. The reality is that healing happens between people.