If your incentives are set up wrong - if for some reason you reward people for behavior that's actually bad for your customers or your organization - then you're going to encourage that behavior.
Ramez NaamWe have climate change caused by greenhouse gas emissions, mostly from human power and transportation infrastructure. At the same time, we have 2 billion people who live in energy poverty.
Ramez NaamDoom yourself to horrific climate change by burning all that carbon and releasing all that CO2. Or power down society, reducing total energy usage around the planet. One leads to ecological collapse. The other is a reversion, in many ways, to poverty.
Ramez NaamThere are really two kinds of optimism. There's the complacent, Pollyanna optimism that says "don't worry - everything will be just fine" and that allows one to just lay back and do nothing about the problems around you. Then there's what we call dynamic optimism. That's an optimism based on action.
Ramez Naam