Innovation is not born out out of a committee; innovation is a fight. It’s messy, people die, but when the battle is over, something unimaginably significant has been achieved.

I am a firm believer that you need a well-defined leadership role to deal with unexpected and non-linear side effects of people working together. You need someone to keep the threads untangled and forming a high-functioning web rather than a big snarl of a Gordian knot.

Watch with awe and amazement at how quickly an engineer will become totally annoyed by inefficiency.

Good design isn't about making decisions for your users, it's about making those decisions irrelevant.

If we're 15 minutes into a lifeless, redundant, status-based 1:1 and I don't have anything sitting in my back pocket, I'm going to turn it into a performance review.

Start with something messy, get to the point, get an editor, and make it good.

I believe email-based status reports are the clearest and best signs of managerial incompetence and laziness.