Managers tell you where you are, leaders tell you where you're going.

Criticism is the best sign you're onto something.

Start with something messy, get to the point, get an editor, and make it good.

I am a firm believer that you need a well-defined leadership role to deal with unexpected and non-linear side effects of people working together. You need someone to keep the threads untangled and forming a high-functioning web rather than a big snarl of a Gordian knot.

Snark from nerds is a leading indicator that I'm wasting their time and when I find it, I ask questions until I understand the inefficiency so I can change it or explain it.

Good design isn't about making decisions for your users, it's about making those decisions irrelevant.

You have no idea if your idea matters until you share it.