To be cliché, death is a part of life and it's going to happen to all of us. I have the blessing of getting a little bit of advance notice and I am able to optimize my use of time down the home stretch.

If nobody ever worried about what was in other people's heads, we’d all be 33 percent more effective in our lives and our jobs.

When you're frustrated with people, when they've made you angry, it just may be because you haven't given them enough time.

Find the best in everybody. Wait long enough, and people will surprise and impress you. It might even take years, but people will show you their good side. Just keep waiting.

A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.

One thing that makes it possible to be an optimist is if you have a contingency plan for when all hell breaks loose.

Engineering isn't about perfect solutions; it's about doing the best you can with limited resources.