Be willing to apologize. Proper apologies have three parts: 1) What I did was wrong. 2) I'm sorry that I hurt you. 3) How do I make it better? It's the third part that people tend to forget. Apologize when you screw up and focus on other people, not on yourself.
Randy PauschIt is not the things we do in life that we regret on our death bed. It is the things we do not.
Randy PauschTake Time Out. It's not a real vacation if you're reading email or calling in for messages.
Randy Pausch