You may not want to hear it, but your critics are often the ones telling you they still love you and care about you, and want to make you better.

One key factor in the downward spiral in our educational system is that there is too much stroking and too little real feedback.

One thing that makes it possible to be an optimist is if you have a contingency plan for when all hell breaks loose.

Throughout my academic career, I'd given some pretty good talks. But being considered the best speaker in the computer science department is like being known as the tallest of the Seven Dwarfs.

Experience is often the most valuable thing you have to offer.

until you got ice cream spilled on you, you’re not doing field work

No job is beneath you. You ought to be thrilled you got a job in the mailroom And when you get there, here's what you do: Be really great at sorting mail.