No matter how bad things are, you can always make things worse. At the same time, it is often within your power to make them better

No job is beneath you. You ought to be thrilled you got a job in the mailroom And when you get there, here's what you do: Be really great at sorting mail.

There are respectful, considerate things that can be done in life that will be appreciated by the recipient, and only good things can result.

Want to have a short phone call with someone? Call them at 11:55 a.m., right before lunch. They'll talk fast. You may think you are interesting, but you are not more interesting than lunch.

A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.

If you want something bad enough, never give up (and take a boost when offered).

somehow, with the passage of time, and the dealines that life imposes, surrending became the right thing to do