Anybody can get chewed out. It's the rare person who says, oh my god, you were right. As opposed to, no wait, the reason is... We've all heard that

Find the best in everybody. Just keep waiting no matter how long it takes. No one is all evil. Everybody has a good side, just keep waiting, it will come out.

A lot of people want a shortcut. I find the best shortcut is the long way, which is basically two words: work hard.

Show gratitude. Gratitude is a simple but powerful thing.

Sometimes, all you have to do is ask.

The size of your audience doesn't matter. What's important is that your audience is listening.

educators best serve students by helping them be more self-reflective. The only way any of us can improve—as Coach Graham taught me—is if we develop a real ability to assess ourselves. If we can’t accurately do that, how can we tell if we’re getting better or worse?