Another way to be prepared is to think negatively. Yes, I'm a great optimist. but, when trying to make a decision, I often think of the worst case scenario. I call it 'the eaten by wolves factor.' If I do something, what's the most terrible thing that could happen? Would I be eaten by wolves? One thing that makes it possible to be an optimist, is if you have a contingency plan for when all hell breaks loose. There are a lot of things I don't worry about, because I have a plan in place if they do.

It's very important to know when you're in a pissing match. And it's very important to get out of it as quickly as possible.

When you're frustrated with people, when they've made you angry, it just may be because you haven't given them enough time.

If you have a question, then find the answer.

Randy Pausch on time management: Here's what I know: Time must be explicitly managed, like money. You can always change your plan, but only if you have one. Ask yourself: Are you spending your time on the right things? Develop a good filing system. Rethink the telephone. Delegate. Take a time out. Time is all you have. And you may find one day that you have less than you think.

Put on your own oxygen mask before assisting others.

Never make a decesion until you have to". He'd also warn me that even if I was in a position of strenght, whether at work or in a relationship, I had to play fair. "Just because you're in the driver's seat, doesn't mean you have to run people over.