Want to have a short phone call with someone? Call them at 11:55 a.m., right before lunch. They'll talk fast. You may think you are interesting, but you are not more interesting than lunch.

Be good at something. It makes you valuable.

There are more ways than one to measure profits and losses.

If you have a question, then find the answer.

You can't get there alone. People have to help you, and I do believe in karma. I believe in paybacks. You get people to help you by telling the truth, by being earnest.

I was hugely impressed... was the ultimate example of a man who knew what he didn't know, was perfectly willing to admit it, and didn't want to leave until he understood. That's heroic to me. I wish every grad student had that attitude.

Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?