A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.
Let other people finish their sentences when theyโre talking.
I'm sorry. It's my fault. How do I make it right?
It's not how hard you hit. It's how hard you get hit... and keep moving forward.
Never lose the childlike wonder. Show gratitude... Don't complain; just work harder... Never give up.
Time must be explicitly managed, like money.