Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?
Randy PauschMost people who have told a lie think they got away with it … when in fact, they didn’t
Randy PauschProper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?
Randy PauschMost people who have told a lie think they got away with it … when in fact, they didn’t
Randy Pausch